Welcome to the Council for Skills and Competencies (CSC) ( www.cscindia.org.in.) is an NGO registered in Andhra Pradesh, India. By using our website and making payments through our payment gateway, you agree to abide by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms and conditions, you must not use this website or its services.
Payment Gateway Services
- Description of Services: The payment gateway service provided by CSC allows you to make payments for various services and products offered on our website.
- Acceptance of Payments: We accept payments through various methods including credit cards, debit cards, net banking, and other digital payment modes as provided by our payment gateway service provider.
General Terms
- Eligibility: By using our payment gateway, you represent that you are at least 18 years old and have the legal capacity to enter into binding contracts.
- Accuracy of Information: You agree to provide accurate and complete information about yourself as prompted by the payment gateway. It is your responsibility to ensure that the information provided is correct and up-to-date.
Payment Terms
- Payment Processing: Payments are processed through secure and reliable third-party payment gateway providers. CSC does not store any payment information on its servers.
- Transaction Confirmation: Once a payment is made, you will receive a confirmation email with the details of the transaction. If you do not receive a confirmation email, please contact us immediately.
- Payment Disputes: Any disputes regarding payments should be directed to our customer support team at support@cscindia.org.in. We will work with you and the payment gateway provider to resolve the issue.
Refund Policy
- Refund Eligibility: Refunds are only provided under specific circumstances as outlined in our refund policy. Please refer to the refund policy section on our website for more details.
- Refund Process: If you are eligible for a refund, the amount will be credited back to the original payment method used. The refund process may take up to 10-15 business days.
Non-Refundable Items or Services
- Non-Refundable: Certain items or services are non-refundable. These include but are not limited to:
- Registration fees for events, courses, or workshops.
- Digital products such as e-books, software, and online courses.
- Membership fees.
- Donations made to CSC.
- Clarification: If you have any questions about whether a specific item or service is refundable, please contact our support team before making the payment.
No Shipping
- Digital Products and Services: All products and services provided by CSC, including e-books, software, online courses, virtual events, courses, or workshops, are delivered digitally. No physical shipping is involved.
- Access: Upon successful payment, you will receive access to the purchased digital products or services through your registered email or through the respective platform used for delivery.
Return Policy
- Return Eligibility: Returns are applicable only for certain types of digital products or services, and must meet the conditions outlined in our return policy. Please refer to the return policy section on our website for more details.
- Return Process: To initiate a return, please contact our customer support team at support@cscindia.org.in with your order details and reason for return. We will review your request and provide further instructions.
- Return Conditions: Returns are generally accepted if the digital product or service is found to be defective or not as described. Unauthorized returns or returns that do not meet our policy conditions will not be processed.
Security
- Secure Transactions: We take the security of your payment information seriously. Our payment gateway providers use industry-standard encryption and security protocols to protect your data.
- Data Protection: We comply with applicable data protection laws to ensure that your personal information is secure. Please refer to our Privacy Policy for more information on how we handle your data.
Limitation of Liability
- Service Availability: CSC does not guarantee the continuous, uninterrupted, or secure access to our payment gateway services. We are not liable for any disruptions or failures that may occur.
- Indirect Damages: In no event shall CSC be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our payment gateway services.
Changes to Terms and Conditions
CSC reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these terms and conditions periodically.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Visakhapatnam, Andhra Pradesh.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Council for Skills and Competencies (CSC)
Visakhapatnam, Andhra Pradesh, India
Email: support@cscindia.org.in
