Shipping and Delivery Policy

1. Introduction

The Council for Skills and Competencies (CSC) provides high-quality digital products and services. This Shipping and Delivery Policy outlines the terms regarding access and delivery of our offerings.

2. Digital Products and Services

CSC exclusively delivers digital products and services, including:

  • E-books
  • Memberships
  • Online courses
  • Virtual events, webinars, and workshops

No physical shipping is involved for any of these products or services.

3. Access to Digital Products

3.1 Delivery Process

  • Upon successful payment, access to the purchased digital product or service will be provided through:
    • Your registered email address.
    • The respective platform or portal used for hosting the content (e.g., course portals, event links).

3.2 Delivery Timeline

  • Access is typically granted within 24 hours after the payment is processed.
  • In rare cases, access may take up to 48 hours due to technical reasons.

3.3 Confirmation Email

  • A confirmation email will be sent with details of your purchase and instructions for accessing the product or service.

4. Troubleshooting Access Issues

If you encounter any issues accessing your digital product or service:

  • Check your email inbox and spam/junk folder for the confirmation email.
  • Ensure you have entered the correct email address during checkout.
  • Contact us at support@cscindia.org.in or call +91-9666500222 for assistance.

5. Refunds and Cancellations

6. Contact Us

For any questions or concerns regarding your digital product or service delivery, please reach out to us:

7. Policy Updates

CSC reserves the right to modify this Shipping and Delivery Policy at any time. Changes will be effective upon posting on this page.

Last Updated: 31-05-2024